Midland Bank PLC formalised a strategic partnership with Marco Polo Dhaka Hotel, marked by the signing of a Memorandum of Understanding (MoU). The ceremony was held at Midland Bank’s headquarters in Gulshan-2, Dhaka, with senior officials from both organisations in attendance.
Md. Nozmul Huda Sarkar, Chief Technology Officer of Midland Bank, signed the agreement on behalf of the bank, while Md. Asraf Uddin, Operations Manager, represented Marco Polo Dhaka Hotel. The MoU sets out a framework to enhance the customer experience by providing Midland Bank clients with exclusive privileges across the hotel’s services.
Through this partnership, all Midland Bank cardholders—including debit, credit, and prepaid card users—will gain access to a range of substantial discounts on accommodation, dining, and leisure services at Marco Polo Dhaka Hotel. Among the key benefits offered are:
50% off hotel room bookings
15% discount at the hotel’s signature restaurants, Polo Amber and Marco Street Café
30% off bookings at the Sapphire Banquet Hall
15% off all services at Polo Spa
The MoU signing was also attended by Md. Rashadul Anwar, Head of Public Relations & Development at Midland Bank, and Ms. Morufa Noor Maria, Assistant Manager of Sales and Marketing at Marco Polo Dhaka Hotel. Both highlighted their shared commitment to elevating customer service standards and fostering stronger client engagement through the collaboration.
This partnership aligns with Midland Bank’s strategy of offering enhanced value to its cardholders, while supporting Marco Polo Hotel’s objective of attracting new clientele. It also reflects a broader trend in Bangladesh, where financial institutions increasingly collaborate with premium service providers to offer tailored benefits to discerning customers.
A summary of the benefits for Midland Bank cardholders is presented below:
| Service Area | Benefit |
|---|---|
| Hotel Accommodation | 50% off published room rates |
| Dining (Polo Amber) | 15% discount |
| Café (Marco Street) | 15% discount |
| Banquet Hall (Sapphire) | 30% discount on bookings |
| Spa Services (Polo Spa) | 15% discount |
The partnership is expected to strengthen customer loyalty, enhance brand visibility, and create new business opportunities for both Midland Bank and Marco Polo Dhaka Hotel. Analysts view this collaboration as a significant development in Bangladesh’s evolving landscape of premium financial and hospitality alliances, signalling a growing trend of mutually beneficial partnerships between banks and luxury service providers.
