Islamic Insurance Branch Management Gains New Direction

Ghazipur’s Nird Resort and Restaurant recently hosted the 2026 Branch Managers’ Conference of Islami Commercial Insurance PLC, marking a significant milestone in the company’s strategic and operational calendar. The event, presided over by Chief Executive Officer Kazi Mokarram Dastgir, brought together branch managers from across the country along with the company’s senior leadership team. Designed as a collaborative platform, the conference focused on knowledge sharing, strategic planning, and the promotion of operational excellence.

The conference’s chief guest, Board Chairperson Shahida Anwar, delivered pivotal guidance on business development priorities and operational advancement. Other distinguished attendees included Board Directors Nusrat Jahan Tania and Md. Ashiq Hossain, Chief Advisor Alhaj Md. Anwar Hossain, and senior executives from the head office. Their presence underscored the significance of the conference in shaping Islami Commercial Insurance’s strategic objectives for 2026.

During the proceedings, a detailed review of the company’s performance in the 2025 fiscal year was presented. Expert-led sessions highlighted key performance indicators (KPIs) such as growth rates, underwriting success, risk management strategies, and initiatives to enhance customer service. Based on this assessment, an integrated strategic plan for 2026 was formulated, focusing on market expansion, operational efficiency, and sustainable business growth.

Chairperson Shahida Anwar emphasised the critical role of customer engagement and satisfaction, stating that superior service standards and proactive communication are essential for maintaining a competitive position within the insurance sector. She directed development officers to prioritise premium collection while ensuring the highest quality of customer care.

CEO Kazi Mokarram Dastgir outlined strategies for risk management, policy optimisation, and forward-looking strategic planning. He encouraged participants to adopt innovative thinking and remain agile in response to the dynamic market environment.

The conference concluded with an interactive session in which branch managers exchanged experiences, challenges, and best practices. Participants collectively agreed that enhanced monitoring, continuous training, and robust customer relationship policies are indispensable for long-term growth.

Key Participants

The 2026 Branch Managers’ Conference reinforced Islami Commercial Insurance’s commitment to customer-centric growth, innovative management practices, and operational excellence, providing clear strategic direction for the year ahead.