Desh General Insurance Settles Max Group Cargo Claims

In a significant demonstration of fiscal responsibility and operational efficiency, Desh General Insurance Company Limited has successfully settled two substantial marine cargo insurance claims for Max Group. The payout, totalling approximately Tk 1.63 million, follows a disruptive fire incident at the Hazrat Shahjalal International Airport’s cargo village.

Incident and Settlement Overview

The claims originated from a blaze that broke out on 18 October 2025, which severely damaged insured consignments belonging to Max Group. Recognising the urgency of the situation, Desh General Insurance initiated the settlement protocol immediately upon the formal lodging of the claims. The total disbursement of Tk 1,634,276 was processed once the requisite documentation and independent survey reports were finalised.

On 1 February 2026, a formal ceremony was held to mark the transfer of funds. Md Hamidi Khan, Chief Executive Officer of Desh General Insurance, presented the settlement cheques to Md Mahmud Hossain, Deputy General Manager (Corporate Finance) of Max Group. The event was attended by senior dignitaries from both organisations, including Max Group’s CFO, Md Shahidul Islam Khan, and Desh General’s Divisional Head of Claims, Md Ziaul Haque.

Annual Claims Performance (2025)

Desh General Insurance has underscored its commitment to transparency and customer trust by maintaining a robust payout record throughout the previous calendar year.

Commitment to Industry Integrity

Speaking at the handover ceremony, CEO Md Hamidi Khan emphasised that the company’s primary objective remains the swift and equitable resolution of client grievances. "Our commitment is to settle claims with the highest level of integrity and professionalism," he remarked. "By delivering on our promises, we aim to strengthen public confidence in the broader insurance sector of Bangladesh."

This proactive approach to claim management is viewed as a vital component for the sustainable growth of the domestic insurance market. By ensuring that corporate giants like Max Group receive timely compensation for logistics-related losses, Desh General Insurance continues to solidify its reputation as a reliable partner in the nation's industrial landscape.