Online Banking Transactions Post Strong Growth

Internet banking transactions in Bangladesh registered substantial growth during the first seven months of the current fiscal year, according to data published by the Bangladesh Bank.

The data shows that transactions conducted through internet banking increased by more than Tk 1.99 trillion between July and January of fiscal year 2025–26. This marks a rise of over 32 per cent compared with the same period in the previous fiscal year, indicating continued expansion in the use of digital financial services.

Bankers stated that the growth reflects a broader shift in customer behaviour, with both individuals and businesses increasingly relying on online platforms for financial transactions. They attributed the upward trend to improved system reliability, wider access to mobile internet services and the steady development of the e-commerce sector.

Retail users are making greater use of internet banking for routine transactions, including fund transfers, utility bill payments and online purchases. At the same time, corporate clients are adopting digital channels for operational needs such as salary disbursement and payments to suppliers, contributing significantly to transaction volumes.

Syed Mahbubur Rahman, Managing Director and Chief Executive Officer of Mutual Trust Bank PLC, said that banks are prioritising the promotion of cashless transactions and encouraging customers to use digital services. He noted that customers are now able to carry out transactions conveniently from both domestic and international locations through internet banking platforms.

The central bank has been working to advance digitalisation within the financial sector. Its initiatives include strengthening payment infrastructure, enhancing regulatory oversight and providing incentives to encourage the use of digital channels. These measures are intended to reduce reliance on cash and improve overall transaction efficiency.

Despite the growth, several challenges remain. Cybersecurity risks continue to be a concern as transaction volumes increase. Furthermore, limited digital literacy and uneven access to reliable internet services, particularly in rural areas, continue to restrict wider adoption.

The use of digital banking services expanded significantly during the COVID-19 pandemic, when restrictions on movement led to increased reliance on remote financial services. The latest figures indicate that this trend has persisted beyond that period.

Internet Banking Transaction Overview

The data highlights the growing importance of internet banking within Bangladesh’s financial system, as digital platforms continue to play a central role in facilitating transactions for both consumers and businesses.