Citibank Temporarily Closes UAE Branches

DUBAI, 12 March 2026 — Global banking giant Citibank has announced the temporary closure of the majority of its branches and financial centres across the United Arab Emirates from 12 to 14 March, citing precautionary measures amid escalating regional tensions and security concerns. The move forms part of a broader risk‑mitigation strategy employed by multinational financial institutions operating in the Gulf.

During this period, only the Mall of the Emirates branch in central Dubai will remain operational. All other branches are expected to resume normal services on 16 March 2026.

The closures follow a recent surge in hostilities in the Middle East involving the United States, Israel, and Iran, which has raised fears of targeted attacks on regional economic and banking infrastructure. Iranian military officials have warned that they may strike financial and economic interests linked to the U.S. and Israel, prompting several multinational companies to evacuate personnel and implement remote working arrangements.

In line with these precautions, Citibank has relocated employees from its offices in the Dubai International Financial Centre (DIFC) and the Oud Metha district. Staff have been directed to work remotely, ensuring both safety and continuity of operations.

Customer services have also been affected. Citibank’s UAE phone banking and cheque processing facilities are currently operating at reduced capacity, while clients are strongly encouraged to utilise online and mobile banking platforms for routine transactions.

Other major banks in the region have adopted similar measures. Standard Chartered has introduced work‑from‑home policies for its Gulf-based employees, while HSBC has temporarily suspended operations at its branches in Qatar, citing security considerations.

Industry analysts warn that such precautionary measures, if prolonged, could undermine investor confidence in the Gulf as a secure financial hub, potentially affecting capital inflows, regional business continuity, and overall economic activity.

Citibank UAE Branch Status (12–14 March 2026)

Citibank has assured clients that it is closely monitoring the situation and will provide updates if conditions change, reiterating its commitment to safety and uninterrupted banking services throughout the UAE.